Customer Support To minimize any downtime or production interruption, our team of trained professionals are prepared to assist you. We can mobilize an individual or a team for any field service that may be necessary. Twenty-four hour emergency assistance is available. Our help desk can assist in scheduling service, in house or on site training, expediting of consumables and replacement parts, or coordinating equipment repairs. Intradex Products also supports all existing filtration equipment manufactured previously by Intradex Industries. We are the single source supplier for replacement parts.